Thanks for the warm welcome!!

[Bantam1]

First off I would like to thank Mont for making this happen and allowing us to do this. We at Shimano strive to provide the best possible service to our customers and what better way than on the web?

My name is Dan Thorburn and I am the Product Support Specialist for Shimano. I have been with Shimano for 4 1/2 years now. I started in the reel repair department where I spent 3 years working on reels and attending consumer shows to show our customer how to service and maintain their equipment. I know our reels inside and out very well.

I work closely with the product development team, sales and customer service to provide our customers with the most up to date information and best possible support.

I will do my best to answer all posts during business hours and days. That means M-F 7-4 Pacific time. I do ask that we keep things civil on this board. I am not here to bash our competitors products or to get into a battle of words with anyone. Everyone is an expert on the internet so I am here to provide you with the correct answers to your Shimano related questions.

I am an avid angler and I spend WAY too much time on the water. I fish for largemouth bass, local inshore and offshore saltwater species and I have been all over the US learning about all the different fisheries that our great country has to offer.

I look forward to helping everyone out here and lets try to have some fun while doing this!

[troy merrill]

Welcome to 2cool!

[chiefcharlie]

Thank You Dan, And a Large Welcome to 2cool....Great to have you and Shimano on Board.http://www.2coolfishing.com/ttmbforum/images/icons/icon14.gifhttp://www.2coolfishing.com/ttmbforum/images/icons/icon14.gif

Charlie & Robs http://www.2coolfishing.com/ttmbforum/images/icons/cheers.gif

[boat_money]

welcome and i look forward to glimpses into your expertise on a great line of reels...

[cclayton01]

Welcome aboard Dan!

Keep up the good work.http://www.2coolfishing.com/ttmbforum/images/icons/icon14.gif

[huntinguy]

Welcome sir!

[CaptDoug]

Welcome to a great board Dan. We are looking forward to your input and knowledge with our Shimano reels.

[Aggiedan]

Welcome Dan. Glad you are here. Texas is shimano country in the salt!

[Bantam1]

I fished out of Corpus one day after an event at Roy's Bait & Tackle. I caught my first 2 Redfish that day and several Trout. The Reds were 22-25". I was impressed how hard those little fish pull!!


Texas is a great state and I love the support we receive from y'all!

[troutless]

Welcome aboard Dan.
It will be great to have someone with correct answers for our questions.

[AimlessRolling]

Welcome aboard. It's 2cool to have "local" support.

Aimless

[DeepBlueGulf]

Welcome to 2Cool Dan!

Say, are you the rep that did the butterfly jigging seminar at Roy's?

I sure appreciated the sample butterfly jigs.

Tom - DeepBlueGulf

[bayoudj]

I have been looking for someone to help with questions on my Shimano reels. I will throw some at you later, but for now Welcome aboard. Shimano makes a great reel.

[waterspout]

welcome !!!!!!!!

[bb0i2]

Welcome aboard bantam1. It awesome to have you apart of this forum.

[scubaru]

Welcome to the board! And may I be the first to tell you, there is no one on this board more qualified than me to sample all products and offer his opinion on new prototypes, just let me know if my services will be needed......










(for those with a vein bulging in their forehead, I was joking!)

[Stuart]

Welcome.

[fishsmart]

Dan, the fact of you being here amplifies Shimano's commitment to customer service.

Charles

[Brewgod]

Welcome, Dan! We're glad you're here...

[Aggieangler]

Thanks for making this happen Dan. We appreciate your presence here. We'll start hounding you with lots of questions right away! :)

[ruran]

Welcome aboard. I think you will have your work cut out for you here seeing Shimano seems to be the preffered choice of most on this board.

My only experience with Shimano (other than all the reels i own) was one that I will always remember fondly because of the customer service i received that day.

Again, welcome aboard.

[bill]

Welcome! It's great to have you here showing the support to people who use the products.

[Trouthunter]

I've dealt with Shimano numerous times and each time I've been treated well and have had any problems resolved. That's only one reason I use their reels though, the other is that it's the best that I've been able to find.

This forum will be a great tool for all of us who use your reels and I'm sure glad that Shimano decided to do this.

Welcome.

TH

[V-Bottom]

Hello and welcome Shimano.......I believe u will have your hands full here. Thumbs u from Texas City, Texas.

[fish-head]

Welcome sir I'm sure we'll be enlightened by your wisdom.It takes a standup guy with good quality products to put himself on a forum like this.

[Bantam1]

I deal with the guys in the Northeast, you guys are very nice and easy to deal with so far... Actually I enjoy this part of my job. I see a lot of incorrect information on the internet and this way I can provide you with the correct and official answer.

[Benny]

I deal with the guys in the Northeast, you guys are very nice and easy to deal with so far... Actually I enjoy this part of my job. I see a lot of incorrect information on the internet and this way I can provide you with the correct and official answer.
Dan can even catch Redfish:

[Bantam1]

And Benny couldn't... ;) lol!! Just kidding Benny. Thanks for getting me out on the water that day! I had a great time!!

Yes the redfish does look small but I am 6'2 and 250 pounds. Look how cool I am in my Redfish Cup Frog Togs :)

[Haute Pursuit]

Welcome aboard Dan. Judging from all the new posts on this board you may need an assistant...LOL

[Bantam1]

No big deal I can type fast, I just wish I could type as fast as I think sometimes.

[MattK]

Welcome Dan! Always good to have another "reel guy" on the board.

[texasflyfisher]

Thanks for doing this Dan...this is way cool.... I only have about thirty Shimano reels so I'm looking forward to learning a lot.

[berto]

Everyone is an expert on the internet so I am here to provide you with the correct answers to your Shimano related questions.



That is true.. thanks and welcome to 2cool

[V-Bottom]

Mr. Bantam1,

I need to speak w/ someone about some shirts. Will explain. Can U email me at kastmaster2105@aol.com or 409-354-1594 Ed....WeighMaster Thanx

[Bantam1]

What do you need to know? Shoot me a PM